Submit a Service Request

Live in a Fortiva-managed community? Use the form below to report maintenance issues, common-area problems, or other concerns. We'll respond within two business days. For emergencies such as flooding, fire, no heat, or a security issue, don't use this form. Call us right away at 905-442-2199, 24/7.

Emergency? Call 905-442-2199

Service Request

Your name *
Email *
Phone *
Building address *
Unit number *

Enter "Common area" if the issue isn't inside a unit.
Type of request *
Where is the issue?

For example: kitchen sink, 3rd floor hallway, underground parking level P1.
Describe the issue *

What's happening, when did it start, and is it getting worse? The more detail, the faster we can help.
If we need to enter your unit and you're not home, may we? *
Best way to reach you
Photo (optional)

Allowed types : .pdf, .png, .doc, .xml, .jpg, .txt, .csv, .webp, .zip, .xlsx

Maximum file size allowed is 2,048 KB

A photo of the problem helps us send the right trades the first time.
Verification code

Submit a Service Request

Service Request

PHONE

EMAIL

OFFICE